During an arbitration, the parties present their arguments and evidence to the arbitrator, who then makes a decision on the dispute. The decision made by the arbitrator is generally binding and final, meaning that the parties are required to abide by the decision. Arbitration can be used to resolve a wide range of disputes, including commercial disputes, labour disputes, and disputes between consumers and businesses. It can also be used as a means of resolving international disputes between parties from different countries.

Arbitration can be conducted through various methods, such as through a private agreement between the parties or through a professional arbitration organization. The arbitration process can be initiated by either party, and the rules and procedures governing the process can be tailored to the specific needs of the parties. Overall, arbitration can be an effective way to resolve disputes outside of the traditional court system, offering greater privacy, flexibility, and efficiency than a court proceeding. However, it is important to consider the potential costs and benefits of arbitration before entering into an agreement to use this process.